Refugees Rate Aid Agencies

Aid agencies are “partial, unaccountable and potentially corrupt,” and they fail to meet refugees’ most pressing needs. These are just some of the criticisms emerging from a series of focus groups with refugees across the Middle East.

The interviews—commissioned by the 2016 World Humanitarian Summit (WHS) organizers—reflect ongoing efforts by the WHS Secretariat to promote dialogue around sensitive issues rarely discussed within the aid sector.

“Some of the comments were quite damning and I think it is a reality check for the humanitarian system,” said Reza Kasraï, MENA regional rep for the International Council of Voluntary Agencies.


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